Team Member, Channel Solution at United Bank for Africa Plc (UBA)

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United Bank for Africa Plc (UBA) is one of Africa’s leading financial institutions, with operations in 19 African countries and 3 global financial centres: London, Paris and New York. From a single country organisation founded in 1949 in Nigeria UBA has grown to become a pan-African provider of financial services with over 11 million customers, through close to 1000 business offices and touch points globally.

We are recruiting to fill the position below:

Job Title: Team Member, Channel Solution

Location: Nigeria

Job Objective(s)

  • Channel roll out across Nigeria and ROA markets
  • Drive prioritization of new development / client specific asks
  • Drive and monitor Channel performance by tracking Channel P&L, electronic conversion/ penetration, utilization and cross sell
  • Actively promote strategic ERP integration (SAP, Oracle & SWIFTnet) to drive client stickiness
  • Drive and Monitor channel utilization (e-ratio), penetration and reduce dormancy for the respective markets
  • Identify opportunities to develop channel functionality of value add to clients including requirement gathering, business case creation, prioritization, execution & commercialization
  • Manage channel releases and commercialization via reviewing of functional specification, support and participation in testing and conduct training
  • Joint responsibility with Sales for developing, improving and leveraging senior client contacts within key local accounts with a primary focus on Transaction Banking products with a view to expand cross-sell
  • Understand the needs of customers and prospects, and implement structures and solutions to meet these needs
  • Work with operations to improve overall service standards and to ensure that quality of service to customers remains superior to competition

Minimum Education Qualifications

  • First Degree

Previous Work Experience Requirements:

  • Minimum of 2 years’ relevant experience

Skills Required:

  • Interpersonal Skills
  • Negotiation skills
  • Customer service orientation
  • Strategic thinking
  • Communication skills (written and oral)
  • Cost management

Knowledge:

  • Basic banking operations, policies and procedures
  • Knowledge of Product Deployment Processes including regulatory requirements
  • Good Digital Banking and Payments product knowledge
  • Wide knowledge of Market Practices and Transaction Banking dynamics across the geographies under coverage
  • Good understanding of emerging Financial technology trends and use cases
  • Deep understanding of the Technology Stack that drives Channels Business.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should send their updated CV to: careers@ubagroup.com using the Job Title as the subject of the email
Or
Click here to apply online

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