Social Media / Community Management Analyst at Yudimy Services Limited (Remote)

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Social Media / Community Management Analyst at Yudimy Services Limited (Remote)

Yudimy Services Limited –  We are enabling people and organizations to be happily productive by finding the right career-talent fit in less time and at over 90% accuracy using behavioral science and machine learning.

We are recruiting to fill the position below:

Job Title: Social Media / Community Management Analyst

Location: Lagos (Remote)
Employment Type: Full Time

Job Descriptions

  • We are looking for a qualified Community manager to join our team. If you are a tech-savvy professional, experienced in social media, PR and promotional events, we would like to meet you.
  • Our ideal candidate has exceptional oral and written communication skills and is able to develop engaging audio, video and graphic content.
  • You should be a ‘people person’ with great customer service skills and the ability to moderate online and offline conversations with our community.
  • Ultimately, you should be able to act as the face and voice of our brand and manage all community communications.

Responsibilities

  • Develop, implement and manage our social media strategy
  • Define most important social media KPIs
  • Set and implement social media and communication campaigns to align with marketing strategies
  • Provide engaging text, image and video content for social media accounts
  • Respond to comments and customer queries in a timely manner
  • Monitor and report on feedback and online reviews
  • Organize and participate in events to build community and boost brand awareness
  • Coordinate with Marketing, PR and Communications teams to ensure brand consistency
  • Liaise with Development and Sales departments to stay updated on new products and features
  • Build relationships with customers, potential customers, industry professionals and journalists
  • Stay up-to-date with digital technology trends

Requirements

  • B.Sc Degree in Marketing or relevant field
  • 1-2 years experience with B2B and B2C social media marketing or content development
  • Proven work experience as a community manager
  • Experience launching community initiatives (e.g. building an online forum, launching an ambassador program, creating an event series and growing social media followership)
  • Ability to identify and track relevant social media, SEO, Web and community metrics (e.g. repeat attendance at events)
  • Proficiency with video and photo editing tools, digital media formats, and HTML
  • Excellent verbal communication skills
  • Excellent writing skills
  • Hands on experience with social media management for brands
  • Ability to interpret website traffic and online customer engagement metrics
  • Knowledge of online marketing and marketing channels
  • Attention to detail and ability to multitask
  • Direct experience using social media management tools (Hootsuite, Sprinklr)
  • Experience with Microsoft Office (Excel, Outlook)
  • Experience with Adobe Creative Cloud (Photoshop, Premier Pro) or equivalent digital media editing tools a plus.

Application Closing Date
15th June, 2021.

How to Apply
Interested and qualified candidates should:
Click here to apply online

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