I.T Business Analyst / Trainer at a Consulting Firm – Phillips Outsourcing Services Nigeria Limited

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I.T Business Analyst / Trainer at a Consulting Firm – Phillips Outsourcing Services Nigeria Limited

Phillips Outsourcing Services Nigeria Limited – Our client, a Consulting Firm, is recruiting to fill the position below:

Job Title: I.T Business Analyst / Trainer

Location: Lagos
Job Type: 6 Months Contract (Renewable)
Industry: Consulting

Responsibilities

  • Acts as a key customer interface in all aspects of the software implementation and maintenance lifecycle including requirements definition, documentation of alternatives and recommendations, & cost of ownership analysis
  • Expert and knowledgeable in Jira: backlog prioritization and sprint planning, creating, and assigning tasks in Jira, burn down and burn up charts, project
  • Elicit and document business requirements using user interviews, document analysis, requirements workshops, use cases, scenarios, and workflow analysis to develop IT Project Portfolios for business use
  • Provide support to consultants with regards to on-the-job technical deliverables such as technical Specification documents, Dashboard report, project financials and other technical deliverables for both PMs and BAs.
  • Assists in the training, redesign and documentation processes as needed for new technology
  • Interact with user to help resolve and explain training material, deliverables, questions, and issues
  • Facilitate technical training programs in the areas of Business Analysis and Project Management as required.
  • Assist the program coordinators with technical questions relative to Excel, SQL, Visio, and MS Project.
  • Schedule various program and project related meetings as required using WEBEX, Zoom and Outlook
  • Send training schedules and sessions to trainees, review training assessments and provide ongoing support throughout the training program
  • Expert and knowledgeable in Jira: backlog prioritization and sprint planning, creating, and assigning tasks in Jira, burn down and burn up charts, project, requirements, and task reporting in Jira
  • Experience facilitating in-person and online training while producing high quality training material.

Requirements

  • B.Sc / M.Sc in Computer Science, Business Administration, or relevant qualification with a Strong training background with over 3 years of providing support and coaching to users
  • Expert and knowledgeable in Excel and SQL: querying on databases, retrieving result sets, functions & joins, subqueries, creating tables, enforcing data integrity, and generating reports
  • Strong skills in Microsoft Office applications including Project, Visio, Word, PowerPoint, and Excel
  • With a good understanding of PMCL & SDLC & experience working with JIRA & Confluence
  • Certifications such as CBAP & COBIT 5 is desirable.

Salary
N250,000 – N350,000 Monthly.

Application Closing Date
6th December, 2021.

How to Apply
Interested and qualified candidates should send their CV to: recruitment@phillipsoutsourcing.net using “IT Business Analyst / Trainer” as the subject of the mail.

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