• Job Type: Full Time
  • Qualification
  • Experience
  • Location: Lagos
  • Job Field: Hospitality / Hotel / Restaurant 

Job Number: HOT07KD3
Location: Transcorp Hilton Abuja, 1 Aguiyi Ironsi Street Maitama, Abuja
Schedule: Full-time
Brand: Hilton Hotels & Resorts
Shift: Full Availability
Job Level: Team Member
Job: Bars and Restaurants

Job Description

  • As a Headwaiter, you will Support the Outlet Manager in the operations of the outlet to insure profitability, control costs and quality standards to ensure guest satisfaction.
  • Oversee the outlet and review supply inventory.
  • Evaluate team members, and provide training, leadership and guidance to team members ensuring consistent quality and optimal financial results.

What Will I Be Doing?

  • Thorough knowledge of food and beverage operations including product knowledge, supervisory skills, service techniques, and guest interaction.
  • Ability to communicate orally in English with both guests and employees
  • Ability to react promptly to guest requests and ensure accurate follow-up
  • Ability to work under pressure and deal with stressful situations during busy periods
  • To attend any meetings, training sessions or courses that may be beneficial to you and your department on request from your Supervisor / Manager
  • To carry out any other reasonable tasks requested by your Supervisor or Manager
  • Ensure departmental service standards are strictly adhered to at all times
  • Ensure proper handling of all operating equipment to minimize breakage or loss
  • To be friendly and polite in front of guests at all times
  • Assign and supervise side duties to all direct reports
  • To assist in other Food & Beverage areas if and when required
  • Handle guest complaints / comments efficiently and promptly
  • Ensure outlet cleaning schedules are adhered to and identify additional requirements
  • To assist in the service of food & beverage when required
  • To assists in the preparation of mis-en-place when required
  • Study and learn menu terminology
  • Report for duty on time with clean attire
  • Follow the policies and procedures introduced by the Food & Beverage department.

What Are We Looking For?

  • Previous experience working in hotel operations as a Restaurant Captain or more senior.
  • Experience of managing teams.

Method of Application

Interested and qualified? Go to Hilton Worldwide on hilton.taleo.net to apply

Note: Never pay for any training, certificate, assessment, or testing to the recruiter.


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