Head, Business Application, User Experience and DevOps at First Bank of Nigeria Limited

Head, Business Application, User Experience and DevOps at First Bank of Nigeria Limited

First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services. The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.

We are recruiting to fill the position below:

Job Title: Head, Business Application, User Experience and DevOps

Job Identification: 389
Location: Lagos, Nigeria

Job Description

  • Assist in planning, coordinating and supervising all activities related to the design, development and implementation of the systems and software applications.
  • Assist development lead in all activities with respect to application development & management operations and support.
  • Contribute to planning the introduction of new application systems.
  • Develop prototypes (to improve envisioning and communication) and proof-of-concept systems (to test technology) to validate potential solutions
  • Ensure that developed solutions are peer reviewed and formally documented
  • Assist in maintaining, supporting and upgrading existing IT systems and applications.
  • Participate in the customisation of application packages.
  • Design technical solution including high level (entity – relationship, data flow) to low level (field structures, database schemas) design.
  • Develop technical design that will support the development, execution and operations of the service.
  • Assist in developing service acceptance criteria. Propose performance levels for new service. Review and verify service requirements with users. Agree and document service acceptance criteria.
  • Create the service development plan. Review and agree with users.
  • Build, configure or customize the technical solution (technical code components and services).
  • Ensure that solutions meet requirements outlined in the design documentation.
  • Review technical constraints and performance issues of business intelligence and integration solutions.
  • Provide leadership role across all Agile Squads in conjunction with other senior stakeholders by helping removing impediments to sprint execution
  • Ensure Availability and optimal performance and costing of the Azure DevOps platform.
  • Implement and enforce a controlled process that ensure total Source Code Maintenance and adequate versioning of code, artifact, App services and containerized applications.
  • Implement, enforce and provide support on the adoption of Continuous Integration, Continuous Security and Continuous Deployment in line with Agile-DevOps practices for all Bespoke solutions.
  • Drive adoption and maturity of the Agile-DevOps practices across Project Management, Application security, Development, Testing & UAT and Solution Delivery.
  • Keeping abreast and driving adoption of new trends in agile solution delivery processes and practices.
  • Oversee the development of dashboard that communicate the team’s performance in line with the agreed Agile-DevOps KPIs.
  • Actively participate in unit testing / quality reviews through the build phase to ensure that the solution meets the agreed functional specifications.
  • Develop technical design that will support the development, execution and operations of the service.


  • Minimum of a First Degree or its equivalent in a Business / IT related discipline.
  • Masters, MBA or a recognized professional certification will be an added advantage.


  • 10+ years of experience in designing, developing and delivering solutions.
  • 5+ years in managerial position.
  • 3+ years leading an Agile-DevOps solution delivery team.

Application Closing Date
2nd February, 2022 at 04:43 PM

How to Apply
Interested and qualified candidates should:
Click here to apply online


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