Franchise Collections Operations Officer at ICS Outsourcing Nigeria Limited

Franchise Collections Operations Officer at ICS Outsourcing Nigeria Limited

ICS Outsourcing Limited is Nigeria’s leading Business Support Solution Company, a pioneer among Nigerian outsourcing companies providing wide range of outsourcing and business support solutions for businesses globally with over 25 years in business. We help companies improve their bottom line when they leverage outsourcing.

We are recruiting to fill the position below:

Job Title: Franchise Collections Operations Officer

Location: Ilupeju, Lagos
Employment Type: Full-time


  • Monitoring of state, federal taxes, customs collections and other utility payments by branches and ensuring that these collections are remitted accordingly and support branches in collections transaction processing.
  • Liaises with branches and service providers like Interswitch, E-tranzact, systems specs etc. on issues bothering on settlement and collections.
  • Assist clients to retrieve credit notes from LASG RevPay platform and VAT filing request received.
  • Ensures reconciliation of all central remittance collections accounts.
  • Reconciliation, settlement and branch support for LIRS transactions.
  • Sweep posting for LASG accounts.
  • Failed transaction report monitoring.
  • E-reciept retrieval for various State IGR collections and follow up with branches on hard copy receipt collections.
  • Timely resolution of complaints and requests logged on the platform.


  • B.Sc in Business Management or Commercial Degree applicable certifications
  • At least 1 year experience in banking operations, ideally within the corporate financial service sector Knowledge/Technical and understanding of the various systems used within Collections
  • Understanding of the interface between frontline service, sales and support functions
  • Comprehensive understanding of banking transaction processes relevant to products and services offered to customers
  • Computer proficiency in Microsoft Word and Excel
  • Risk identification and assessment skills
  • General knowledge of the Bank’s accounting practice.

Application Closing Date
Not Specified.

How to Apply
Interested and qualified candidates should:
Click here to apply online


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