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Applications are invited for First Bank Recruitment 2023 January, Careers & Jobs Vacancies. First Bank of Nigeria Limited (FirstBank) is Nigeria’s largest financial services institution by total assets and gross earnings. With more than 10 million customer active accounts, FirstBank has over 750 branches providing a comprehensive range of retail and corporate financial services.
The Bank has international presence through its subsidiaries, FBN Bank (UK) Limited in London and Paris, FBNBank DRC, FBNBank Ghana, FBNBank Gambia, FBNBank Guinea, FBNBank Sierra-Leone and FBNBank Senegal, as well as its Representative Offices in Johannesburg, Beijing and Abu Dhabi.
Latest First Bank Recruitment 2023 January Positions:
1.) Team Lead, Issuing & Acquiring Dispute Management
Location: Lagos
Job Objective(s)
- Operationalize controls embedded on daily dispute management processes.
- Drive the team to deliver on daily dispute management processes for On Us – our cardholders on our terminals and Not – Us, our cardholders on other terminals and acquiring
- Monitor and strategically drive customer experience of the bank’s brand on Cards and Channels/Payment terminals.
- Directly oversee cross functional engagements with various support teams in resolving issues towards scaling up automation on dispute management processes
- Monitor Team’s performance on resolution of dispute and complaints on dispense error in compliance with the TAT
- Ensure all issues logged on CRM are closed considering the SLA with the customers and as stipulated by CBN.
Job Requirements
- Minimum Education: First Degree in any discipline
- Minimum of 6 years banking experience and operational knowledge of electronic payment card system.
- Familiar with the major payment systems and platforms
- Strong Knowledge of the Industry Dispute Processes and Regulations
- Data analysis skills
Application Closing Date forFirst Bank Graduate Trainee 2022
18th January, 2023; 09:36
How to Apply First Bank Career Portal
Interested and qualified candidates should:
Click here to apply online
2.) Team Lead, Card Issuance and Logistics
Location: Lagos
Job Identification 751
Location: Lagos, Nigeria
Job Objective(s)
- Ensure customers’ card request are treated promptly within SLA
- Drive resolution within TAT on all card request complaints
Duties & Responsibilities
- Review all delivery notes of personalized cards received by Logistics officer and ensure the cards delivered are properly captured on the delivery notes
- Supervise the management of all cards stock and ensure that physical stock matches the GL balances
- Ensure proper delivery and recording on card inventory template of all cards received
- Ensures damaged/rejected cards are expensed appropriately.
- Submit card stock reports first working day of the week.
- Review all invoices and process payment for Vendors/Perso.
- Review and render monthly proof of stock accounts.
- Submit weekly vendor activities reports.
Job Requirements
- Minimum Education: First degree in any discipline
- Minimum of 6 years banking experience and operational knowledge of electronic payment card system.
- Familiar with the major card vendors, card schemes, card issuance processes and support applications
- Data analysis skills
Application Closing Date
18th January, 2023; 09:36
How to Apply First Bank Recruitment 2022 Portal
Interested and qualified candidates should:
Click here to apply online
3.) Control Officer, E-Product Operations Control
Location: Lagos
Duties & Responsibilities
- Review card products and improvement on card products to ascertain management approval for deployment
- Review card parameters to ascertain they are within PCIDSS guidelines.
- Review card performance report for adequacy / approval of Unit Head.
- Review treated disputed transactions for correct treatment
- Review issues log for timely treatment/escalation.
- Review evidences of call over in respect of quantities of cards data sent by vendor
- Confirm accuracy of cards received at branch as per dispatched card register.
- Review process of vendor confirmation in respect of data uploaded into their server.
- Review approval and correctness of payment to vendors in line with agreement
- Review EMP card account closure and confirm requests were treated appropriately in line with branches/HCMD request.
- Review of transfer request on EMP cards accounts and confirm requests were treated appropriately in line with branches.
- Review production of EMP (including non-personalized card) card.
- Review of recoup of funds on delinquent EMP credit card accounts.
- Review the consistency of limit of the EMP credit cards on the relevant platforms.
- Review the linkage of accounts to VISA card for correctness and approval and confirmation.
- Review the currency consistency of the EMP cards on the relevant platform.
- Follow up on cards payment for supply of cards.
- Follow up on cards payment for personalization of cards.
- Observation of Card count.
- Follow on monthly expense of damaged cards loss.
- Observation of Token Stock Count.
- Follow on monthly expense of damaged Tokens
- Review stock accounts to agree with GL balances
- Follow up on monthly expense of damaged Tokens
- Review of Duplicated Verve card and Master card for correctness and approval and confirmation.
- Review of Invalid currency card VISA for correctness and approval and confirmation.
- Review of wrong linkage cards for VISA Debit for correctness and approval and confirmation
Application Closing Date
6th January, 2023; 08:29
How to Apply First Bank Entry Level Recruitment 2022
Interested and qualified candidates should:
Previous First Bank Recruitment
1.) Job Title: Team Member, Technical Infrastructure Audit
Job Identification No.: 493
Location: Lagos
Employment Type: Full-time
Job Objective(s)
- Ensure IT Infrastructure standards, policies, guidelines and procedures are being implemented by IT management to enable availability of IT services to support the bank’s business objectives.
- Provide assurance over the effectiveness of controls on the bank’s technical infrastructure.
Job Requirements
Education:
- First Degree preferably in Computer Science or related discipline
- Professional certification (CISA, CRISC, ISO 27001, ISO 22301, ISO 20000 etc.)
- Experience
- Minimum experience – 1 year in IT and Audit/Control/Information Security/Information Risk Management and Project Management.
Application Closing Date
14th September, 2022 (05:04 PM).
Method of Application
Interested and qualified candidates should:
Click here to apply online
See Other Related Jobs:
2.) Job Title: Team Lead – Governance, Risks and Standards
Job Identification No: 497
Location: Lagos
Employment Type: Full-time
Job Objectives
- Provide assurance on the effectiveness and efficiency of Information Systems and Cybersecurity Risk Management, Control and governance processes within the bank and subsidiaries to achieve strategic and business objectives
- Provide assurance that the bank and subsidiaries are adequately protected against third party vendor and outsourcing risks.
Job Requirements
Education:
- B.Sc in Computer Science or related disciplines
- Professional certifications (CISA, CRISC, ISO 27032, ISO 22301 & ISO 27001, ISO 20000, COBIT 5, ISO 9001, PCIDSS etc. )
Experience:
- Minimum experience – 8 years in Information Systems and 5 years in Audit/control /Information/ Standards & Frameworks
Application Closing Date
14th September, 2022 (04:08 PM).
Method of Application
Interested and qualified candidates should:
Click here to apply online
3.) Job Title: Information & Cybersecurity (ICS) Policy & Awareness Officer
Job Identification No: 161
Location: Lagos
Employment Type: Full-time
Requirements
Education
- Minimum Education: First Degree in Computer Science / Engineering
- Professional Certifications: CISM, ISO27001 Lead Implementer, or any Cybersecurity Professional Certifications.
Experience:
- Minimum experience: 5 years experience in facilitating and conducting security awareness and policy development, security architecture and security standards/requirements (PCI-DSS, ISO27001, Cybersecurity).
Application Closing Date
7th September, 2022.
Method of Application
Interested and qualified candidates should:
Click here to apply online
4.) Team Lead, Application and Network Control
Location: Lagos
Job Requirements
Education:
- Minimum Education: First Degree in any numerate or science discipline, higher Degrees / professional certifications (preferable but not compulsory), CISA, CISSP etc.
Experience:
- Minimum experience: 8 years relevant experience in information systems, auditing, control, or security work.
Application Closing Date
14th September, 2022 (04:46 PM).
Method of Application
Interested and qualified candidates should:
Click here to apply online
5.) Associate, Group Reporting and Corporate Finance
Location: Lagos
Job Requirements
Education:
- Minimum Education: A good First Degree in any discipline from a reputable institution.
- Higher Degrees/Professional Certifications – CFA, ACCA or ICAN.
Experience:
- Minimum experience: 7 years relevant experience
Application Closing Date
14th September, 2022 (03:32 PM).
Method of Application
Interested and qualified candidates should:
Click here to apply online
6.) Business Manager – Corporate Banking (Infrastructure)
Location: Lagos
Requirements
Education:
- Minimum Education: First Degree in any discipline preferably business-related.
Experience:
- Minimum of 5 years relevant banking experience.
Key Competencies Requirements:
Knowledge:
- Banking environment
- Bank credit policies and procedures
- Regulatory requirements and policies
- Microsoft office
- Banking services/products
- Strong interpersonal and communication skills
- Marketing / sales.
Application Closing Date
12th September, 2022 (04:01 PM).
Method of Application
Interested and qualified candidates should:
Click here to apply online
Note: Only shortlisted candidates will be contacted.
7.) Relationship Manager – Corporate Banking (Infrastructure)
Locations: Abuja (FCT) & Lagos
Job Description
- Assist in Managing and deepening relationships with existing customers for a major share of customer’s business
- Identify and follow through to establish new relationships consistent with industry focus and overall Bank’s commercial objectives.
- Resuscitate dormant relationships to meet Bank’s strategic objectives
- Maintain high client satisfaction ratings through exceptional working relationships with clients
- Provide support in the origination and execution of customers’ transactions.
- Provide support to Credit Risk Management on background and financial information necessary to facilitate review of credit transactions
- Maintain and update records on banking relationships
- Assist to Identify risk issues, problem areas and proactively respond to safeguard Bank’s interest
- Market bank’s products and services to existing and new customers(especially in the area of cross selling of products) to maximize Bank’s share of industry business
- Remain abreast of the market, industry, competition and regulatory developments to contribute to the enhancement of the business.
- Monitor credit portfolio to ensure high quality at all times in compliance with the Bank’s credit policies, standards and regulatory requirements.
Requirements
Education:
- Minimum Education: First Degree or its equivalent in any discipline preferably business related.
Experience:
- Minimum of 3 years relevant banking experience.
Key Competencies Requirements:
Knowledge:
- Banking environment
- Bank credit policies and procedures
- Regulatory requirements and policies
- Microsoft office
- Banking services/products
- Strong interpersonal and communication skills
- Marketing / sales.
Application Closing Date
12th September, 2022 (04:02 PM).
Method of Application For First Bank Recruitment 2022
Interested and qualified candidates should:
Click here to apply online
Note: Only shortlisted candidates will be contacted.
8.) Project Officer, Construction & Maintenance
Location: Lagos
Job Description
- Shortlist pre-qualified contractors to handle projects
- Invite, analyze/vet, and write proposals and recommendations of works through tendering process
- Communicate, liaise and negotiate internally and externally with stakeholders
- Carry out routine maintenance checks on all facilities to allow for routine preventive maintenance and corrective maintenance works
- Supervise all maintenance/face-lifting contracts in terms of quality and cost from inception to conclusion
- Rectify all maintenance complaints and detected faults
- Prepare valuation certificate, claims, final account and practical completion certificate of projects/maintenance works (contract administration)
- Recommending payment of maintenance work satisfactorily completed.
- Ensure adherence to health safety policy and other requirements on site
- Proper record keeping of contract documents
- Making sure the projects run according to contract duration and cost.
- Participate in planning, design and execution of ATM gallery (offsite & Implant)
- Participate in the coordination/management of ATM deployment and galleries/kiosks construction bank-wide and liaises with relevant departments/SBUs
- Carry out relocation of offices and branches.
- Comply with the principles and policies in the information security hand boo
Job Requirements
Education:
- Minimum Education: First Degree in Civil Engineering, Building Technologies, or in the built environment
- Membership of relevant Professional /Regulatory body Project Management Certification (PRINCE2 Foundation, PMP etc), Higher Degree (an added advantage)
Experience:
- Minimum experience – 3 years relevant experience needed
Application Closing Date
7th September, 2022 at 03:59 PM.
Method of Application For First Bank Recruitment 2022
Interested and qualified candidates should:
Click here to apply online
9.) Team Lead, Control Standards & Monitoring
Location: Lagos
Job Requirements
Education:
- Minimum Education: B.Sc / HND in any relevant discipline (Accounting, Economics and any other related field)
- ICAN / ACCA / CISA qualification will be an added advantage
Experience:
- Minimum experience – Ten years relevant working experience.
Application Closing Date
7th September, 2022 at 04:03 PM.
Method of Application For First Bank Recruitment 2022
Interested and qualified candidates should:
Click here to apply online
10.) Strategy Associate
Location: Lagos
Job Requirements
Education:
- First Degree in Economics or related discipline.
- Postgraduate Degree or other professional qualification may be an added advantage.
Application Closing Date
2nd September, 2022 at 02:09 PM.
Method of Application For First Bank Recruitment 2022
Interested and qualified candidates should:
Click here to apply online
How to Apply for First Bank Recruitment 2022
To Apply, follow the ‘Click Here to View Details’ link under each job position
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