Delivery Experience Associate at Konga Nigeria

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Konga – We are Nigeria’s largest online mall and have been in operation for over 7 years. Some of our major feats are winning Great Place to work awards two years in a row, winning an award for The Place Most Millennials would like to work and according to Forbes in 2015, 2nd Most Innovative Company in Africa. Our culture and values, in a nutshell, speak to placing our customers as a priority, working hard, being passionate about what we do (and having fun in the process!) and teamwork. Our Company is full of ordinary people with extraordinary minds who desire to do extraordinary things!

We are recruiting to fill the position below:

Job Title: Delivery Experience Associate

Location: Lagos, Nigeria
Type: Full Time
Job Category: Officer Level
Reports to: Operations Manager

Job Responsibilities

  • This position is designed to provide a full line of driving safety and compliance related education and training services to Delivery Associates in support of the goals and objectives of Konga Food.
  • Provide practical and theory based rider training and development to enhance individual risk awareness and riding skills, and promote the benefits of a positive rider attitude to reduce driver risk.
  • Provide information on trainee performance and driving development needs
  • Develop a good working knowledge of Quality Assurance process including course evaluation to enable the team to meet all objectives.
  • Track all fleet incident report relating customer delivery experience and satisfaction
  • Supervision  and reporting of fleet condition and maintenance

Job Requirements

  • Hands on Safety & Compliance experience in the Transportation industry an asset
  • Experience in the provision of light riding coaching and development
  • Excellent interpersonal skills
  • Excellent training skills,
  • Proficient in Microsoft Office – Excel, Word skills is must
  • Good communication skills.

Application Closing Date
7th May, 2021.

How to Apply
Interested and qualified applicants should send CV to: careers@konga.com with the subject matter captured as “Delivery Experience Associate”.

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